How to update the Firmware for a Primacy 1

Keeping your ID card printer’s firmware up to date can help you prevent problems. To update the firmware on your Evolis Zenius 1 or Primacy 1 card printer, you’ll need to download the latest firmware from the Evolis website and save it to your desktop.

Download Firmware here from Evolis

How to Update Firmware with a PC

  • Open the Evolis Print Center and double-click on the Evolis Zenius 1 or Evolis Primacy 1 printer.
  • Click on the Maintenance option in the menu and select Firmware Update. Click the Launch the Update Wizard button.
  • Navigate to the Firmware .firm file you downloaded from Evolis and save it on your desktop. Click Next.
  • The update process can take a few minutes to complete. When it’s done, click Finish
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