How to Perform a Clean cardPresso Reinstallation

Follow the steps below to completely remove cardPresso and perform a clean reinstallation.

1. Uninstall cardPresso

Go to Control Panel > Uninstall a program.

If cardPresso is listed, right-click it and select Uninstall/Change.

The cardPresso uninstallation window should then appear. Enable both checkboxes before proceeding with the uninstallation.

Important: If you enable the Delete all card document files option, the My Cards folder located at %userprofile%\Documents will also be deleted.

Make sure you do not have any important projects saved in this folder. If you do, back them up to another location before continuing.

2. Remove Remaining cardPresso Folders

After the uninstallation is complete, manually check the following locations for any remaining cardPresso folders:

%programdata%
%programfiles(x86)%
%localappdata%

Delete any cardPresso folders you find in these locations.

Also make sure that the previously mentioned My Cards folder has been removed if it was not already deleted during the uninstallation.

3. Reinstall the Latest Version

Download the latest version of cardPresso from the official website:

https://www.cardpresso.com/cardpresso-software/latest-release/

We strongly recommend that you:

Right-click the cardPresso installation executable.
Select Run as administrator.
When prompted, choose to install the application for all users.

Once the installation is complete, launch cardPresso and verify that the issue has been resolved.

If you have any more questions, feel free to e-mail us at techsupport@avonsecurityproducts.com

What Our Customers Say

View More | Write A Review

You guys have always been great.

Hi Bingmay, Thank you for letting me know and sounds great. If anything changes on your end please let me know and sorry again for all confusion, we have been working together for years and you guys have always been great. Thanks again and have a great rest of your week.

Dmitri
13 August 2026

Thank you SO SO SO much

Good afternoon, Jeff! My team had packed the hole punches in a different box, so don't be alarmed if the first one that's opened has empty hole punch boxes. We were able to make use of one of the ZXP 3s with another department--which they are extremely grateful for. Attendee satisfaction and enjoyment of the convention depends heavily on their experience at Registration. A long wait time for passes can sour the entire weekend and we would not have been able to process everyone as quickly as we did if not for your assistance. In the end, we had record-setting numbers and were able to raise over $22,000 for our charity this year, something that might not have been possible if not for the quick assistance of you and your team. From all of us here, thank you SO SO SO much for all your help!

AJ
12 August 2026

Event went off beautifully

Good afternoon, Jeff! The event went off beautifully. Our IT team was amused to find that one of the printers still had our network configuration from last year. I'm just in the process of looking for a local Purolator hub so I can get these boxes sent back to you.

AJ
10 August 2026

Helena

Thanks for this information which is great to have. I calibrated my old Badgy printer and it seems to be working fine now. Have a great day.

Thanks for this information
5 August 2026

Really appreciate!

Hello, Really appreciate the inclusion of the quote with the cards we normally order! I will send it off for approval. Kind Regards,

Andrew
31 July 2026

Happy customer

Hi everyone, I received my cards today and they are now on their way to our happy customer. I just want to thank you, once again, for your amazing service, as usual! Have a great day!

Geoff
30 July 2026

Order processed so quickly

Hi Michelle, Thanks for the update and for getting this order processed so quickly. I appreciate your help! Have a great rest of your day. Best regards,

Abigail
29 July 2026

Thank you so much

Thank you so much for looking out for us, Jeff! We really appreciate it!

AJ
28 July 2026

Thank you for the assistance

Good morning, Gurpreet, We uninstalled and reinstalled the drivers on Friday afternoon, and after this was completed, the printer has been working again. Thank you for the assistance. I will reach out if we have any further issues.

Brent
27 July 2026

Hello Gurpreet, Thank you for the assistance. Issue has been corrected.

Brent
23 July 2026

Excellent Customer Service

Hi Toni, Thank you for the update and for sending the paid invoice and shipment details. We appreciate the confirmation that the order has been shipped and the tracking information provided. Thank you as well for your assistance throughout the process and for the excellent customer service. We look forward to receiving the shipment and working with Avon Security Products again in the future. Thank you once again. Best regards,

Lovi
21 July 2026

Printer is running perfectly

Hi Jeff: The day is saved! The printer is running perfectly (pretending that nothing happened, that it didn't bail on us yesterday). Many thanks to Gurpreet.

James
7 July 2026

How to Perform a Clean cardPresso Reinstallation

1. Uninstall cardPresso

2. Remove Remaining cardPresso Folders

3. Reinstall the Latest Version

What Our Customers Say

Recently Viewed Items

Our Company

Our Services

Cutomer Services